Privacy Policy

This Privacy Policy describes how ReplAI ("we," "our," or "us") collects, uses, and shares information when you use our mobile application ("App").

1. Information We Collect

1.1 Information You Provide

• Email content you input for response generation
• Settings and preferences you configure
• Feedback or support communications you send

1.2 Automatically Collected Information

• Device information (model, operating system version)
• App usage analytics (anonymized)
• Error reports and crash logs
• Performance metrics

1.3 Information We Do NOT Collect

• We do not store your email content after processing
• We do not collect personal contact information unless you provide it
• We do not access your device's email accounts or messages

2. How We Use Your Information

2.1 Primary Uses

• Process email content through AI services to generate responses
• Improve App functionality and user experience
• Provide customer support when requested
• Analyze App usage patterns (anonymized data only)

2.2 AI Processing

3. Information Sharing

3.1 Third-Party Services

We share information with the following third-party services:

3.2 We Do NOT:

• Sell your personal information to third parties
• Share your email content with marketing companies
• Use your data for advertising purposes
• Share identifiable information except as described herein

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption in transit for all data communications
• Secure API communications with third-party services
• Regular security assessments of our systems
• Limited access to personal information

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

• Email content: Not stored after processing is complete
• Usage analytics: Retained for up to 2 years in anonymized form
• Error logs: Retained for up to 1 year for debugging purposes
• Account information: Retained while you use the App

6. Your Rights

Depending on your location, you may have the following rights:

6.1 Access and Portability

• Request information about data we have collected
• Request a copy of your data in a portable format

6.2 Correction and Deletion

• Request correction of inaccurate information
• Request deletion of your personal information
• Note: Since we don't store email content, there's typically no content to delete

6.3 Restriction and Objection

• Request restriction of data processing
• Object to processing for certain purposes

To exercise these rights, contact us at support@replai.co.

7. International Data Transfers

The App uses cloud-based AI services that may process data in countries other than where you are located. By using the App, you consent to the transfer of your information to these countries, which may have different data protection laws than your country.

8. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we don't sell information)
• Right to non-discrimination for exercising privacy rights

10. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

• Legal basis for processing: Legitimate interest in providing App functionality
• Right to withdraw consent at any time
• Right to lodge a complaint with supervisory authorities
• Data Protection Officer contact: privacy@replai.co

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy in the App
• Updating the "Last updated" date
• Sending an in-app notification for significant changes

Continued use of the App after changes constitutes acceptance of the updated Privacy Policy.

12. Third-Party Links and Services

The App may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to read their privacy policies.

• Apple App Store: Apple Privacy Policy
• OpenAI: OpenAI Privacy Policy

13. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to different privacy practices.

14. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

For European users, our Data Protection Officer can be reached at: privacy@replai.co

15. Effective Date

This Privacy Policy is effective as of the last updated date shown above and applies to all information collected by the App.

By using ReplAI, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.

We will respond to your inquiries within 30 days of receipt.